Management – 12/01/17
I. Bellwork
1-3 Q&A Page 69
II. Objectives
- Understand the manager’s role in recognizing and dealing with employees’ personal issues.
- Describe the importance of establishing and enforcing work rules.
- Read and collaborate to analyze a case study discussing and providing solutions based upon information presented in the test
III. Discussion
- The Need for Rules
- Starbucks tattoos
- Dealing with Employees
- How to Deal With Difficult People
- Managing Difficult Employees
IV. Classwork/ Group Work
- Page 77 1-4
- Page 76 #31
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