{"id":318,"date":"2012-10-24T16:48:42","date_gmt":"2012-10-24T20:48:42","guid":{"rendered":"https:\/\/blog.dearbornschools.org\/technology\/?p=318"},"modified":"2012-10-24T16:48:42","modified_gmt":"2012-10-24T20:48:42","slug":"helpdesk","status":"publish","type":"post","link":"https:\/\/iblog.dearbornschools.org\/technology\/2012\/10\/24\/helpdesk\/","title":{"rendered":"HelpDesk"},"content":{"rendered":"<p>We are always looking for ways to be more efficient and to provide the best possible service. To that end, we have developed a <a href=\"https:\/\/dearbornschools.org\/staff\/helpdesk-ticket\">HelpDesk Ticket<\/a>. This helps us be efficient by making sure that we get all of the information that we need to help you. Quite frequently, some will email us &#8220;my printer won&#8217;t print&#8221;. This doesn&#8217;t help us very much as we don&#8217;t know where the printer is or what won&#8217;t print (is there a paper jam, does the printer not turn on at all, etc). In order to help with this, we&#8217;ve added the <a href=\"https:\/\/dearbornschools.org\/staff\/helpdesk-ticket\">HelpDesk Ticket<\/a> under the Staff tab on the <a href=\"https:\/\/dearbornschools.org\/\">Dearborn Public Schools Web<\/a> page. This will allow you to fill out a form to receive assistance. The form helps collect all of the information that we need to help. We hope that you&#8217;ll find this <a href=\"https:\/\/dearbornschools.org\/staff\/helpdesk-ticket\">HelpDesk Ticket<\/a> easy and effective. Please below for a visual representation of the links. <a href=\"https:\/\/iblog.dearbornschools.org\/technology\/wp-content\/uploads\/sites\/11\/2012\/10\/Home.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-319 aligncenter\" src=\"https:\/\/iblog.dearbornschools.org\/technology\/wp-content\/uploads\/sites\/11\/2012\/10\/Home-300x92.jpg\" alt=\"\" width=\"300\" height=\"92\" srcset=\"https:\/\/iblog.dearbornschools.org\/technology\/wp-content\/uploads\/sites\/11\/2012\/10\/Home-300x92.jpg 300w, https:\/\/iblog.dearbornschools.org\/technology\/wp-content\/uploads\/sites\/11\/2012\/10\/Home-624x191.jpg 624w, https:\/\/iblog.dearbornschools.org\/technology\/wp-content\/uploads\/sites\/11\/2012\/10\/Home.jpg 959w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a> \u00a0 We will continue to strive to make sure that we provide the best possible service for you and the students. Thanks.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We are always looking for ways to be more efficient and to provide the best possible service. To that end, we have developed a HelpDesk Ticket. This helps us be efficient by making sure that we get all of the information that we need to help you. Quite frequently, some will email us &#8220;my printer &#8230; <a title=\"HelpDesk\" class=\"read-more\" href=\"https:\/\/iblog.dearbornschools.org\/technology\/2012\/10\/24\/helpdesk\/\" aria-label=\"Read more about HelpDesk\">Read more<\/a><\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"generate_page_header":"","footnotes":""},"categories":[6],"tags":[],"class_list":["post-318","post","type-post","status-publish","format-standard","hentry","category-class-news"],"_links":{"self":[{"href":"https:\/\/iblog.dearbornschools.org\/technology\/wp-json\/wp\/v2\/posts\/318","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/iblog.dearbornschools.org\/technology\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/iblog.dearbornschools.org\/technology\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/iblog.dearbornschools.org\/technology\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/iblog.dearbornschools.org\/technology\/wp-json\/wp\/v2\/comments?post=318"}],"version-history":[{"count":0,"href":"https:\/\/iblog.dearbornschools.org\/technology\/wp-json\/wp\/v2\/posts\/318\/revisions"}],"wp:attachment":[{"href":"https:\/\/iblog.dearbornschools.org\/technology\/wp-json\/wp\/v2\/media?parent=318"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/iblog.dearbornschools.org\/technology\/wp-json\/wp\/v2\/categories?post=318"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/iblog.dearbornschools.org\/technology\/wp-json\/wp\/v2\/tags?post=318"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}