{"id":2306,"date":"2019-03-08T15:07:34","date_gmt":"2019-03-08T15:07:34","guid":{"rendered":"httpss:\/\/technology.dearbornschools.org\/?p=2306"},"modified":"2019-03-08T15:07:34","modified_gmt":"2019-03-08T15:07:34","slug":"clever-log-in-issue","status":"publish","type":"post","link":"https:\/\/iblog.dearbornschools.org\/technology\/2019\/03\/08\/clever-log-in-issue\/","title":{"rendered":"Clever Log in issue"},"content":{"rendered":"<p>We wanted to let you know that Clever logins into Chromebooks on Chrome OS 72 are not working properly in some cases. We apologize for any disruption this has caused.<\/p>\n<p>We\u2019re seeing login errors when students\/teachers attempt to log into Chromebooks with Clever using their Google credentials. Users logging in with Badges, or logging in with Google credentials outside the Clever Chromebook login process are <strong>not<\/strong> impacted. We\u2019ve been hard at work investigating that issue, including working with Google on a resolution.<\/p>\n<p>In the meantime, we wanted to reach out with information on how you and your users can avoid running into that issue.<\/p>\n<ul>\n<li>We <a href=\"https:\/\/t.yesware.com\/tt\/b8a7d5745f745b02172443fd12ff9d23281236bb\/1d10eea9ed7b136abebdd67ae1179f97\/034d9346e3e5e7e0f7f64a003f099218\/chromereleases.googleblog.com\/2019\/03\/stable-channel-update-for-desktop.html\" target=\"_blank\" rel=\"noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/t.yesware.com\/tt\/b8a7d5745f745b02172443fd12ff9d23281236bb\/1d10eea9ed7b136abebdd67ae1179f97\/034d9346e3e5e7e0f7f64a003f099218\/chromereleases.googleblog.com\/2019\/03\/stable-channel-update-for-desktop.html&amp;source=gmail&amp;ust=1552133424049000&amp;usg=AFQjCNGOchA1G1UOMTtrHt8Jc7dYY3G5bw\">recommend that you update to Chrome OS 72<\/a><\/li>\n<li>Students logging into Chromebooks with Badges <strong>do not<\/strong> need to change their behavior<\/li>\n<li>Students\/teachers logging into Chromebooks with Google credentials should choose \u201cSign in with a different account\u201d rather than \u201cNext\u201d on the first screen, then proceed to log in with their Google credentials<\/li>\n<\/ul>\n<p>An article outlining the Clever recommended login flow is available <a href=\"https:\/\/t.yesware.com\/tt\/b8a7d5745f745b02172443fd12ff9d23281236bb\/1d10eea9ed7b136abebdd67ae1179f97\/e09b6fe92087c9441a405726587e4a05\/support.clever.com\/hc\/en-us\/articles\/360024681032\" target=\"_blank\" rel=\"noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/t.yesware.com\/tt\/b8a7d5745f745b02172443fd12ff9d23281236bb\/1d10eea9ed7b136abebdd67ae1179f97\/e09b6fe92087c9441a405726587e4a05\/support.clever.com\/hc\/en-us\/articles\/360024681032&amp;source=gmail&amp;ust=1552133424049000&amp;usg=AFQjCNEF3kpCD0HEUOYIgh4TetqyBSUUAw\">here.<\/a><\/p>\n<p>Thank you,<\/p>\n<p>Katie Ginsburg<\/p>\n<div>District Success<\/div>\n","protected":false},"excerpt":{"rendered":"<p>There may be an issue with using Clever to log into Chromebook. [Read time: 1 minute]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"generate_page_header":"","footnotes":""},"categories":[4],"tags":[],"class_list":["post-2306","post","type-post","status-publish","format-standard","hentry","category-new-category"],"_links":{"self":[{"href":"https:\/\/iblog.dearbornschools.org\/technology\/wp-json\/wp\/v2\/posts\/2306","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/iblog.dearbornschools.org\/technology\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/iblog.dearbornschools.org\/technology\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/iblog.dearbornschools.org\/technology\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/iblog.dearbornschools.org\/technology\/wp-json\/wp\/v2\/comments?post=2306"}],"version-history":[{"count":1,"href":"https:\/\/iblog.dearbornschools.org\/technology\/wp-json\/wp\/v2\/posts\/2306\/revisions"}],"predecessor-version":[{"id":2307,"href":"https:\/\/iblog.dearbornschools.org\/technology\/wp-json\/wp\/v2\/posts\/2306\/revisions\/2307"}],"wp:attachment":[{"href":"https:\/\/iblog.dearbornschools.org\/technology\/wp-json\/wp\/v2\/media?parent=2306"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/iblog.dearbornschools.org\/technology\/wp-json\/wp\/v2\/categories?post=2306"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/iblog.dearbornschools.org\/technology\/wp-json\/wp\/v2\/tags?post=2306"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}